What the number looks like
A National Insurance number is made up of 2 letters, 6 numbers and a final letter, for example QQ123456B. It stays the same for life.
If you live in the UK, you normally get a letter with your number shortly before your 16th birthday, sent to the address HMRC has for you. If you have lived or worked in the UK, you will usually already have a number even if you do not know it.
Where to look
HMRC cannot give you your National Insurance number over the phone or on webchat, so calling is not a shortcut.
| Where | Notes |
|---|---|
| A payslip or P60 | The number is on tax-related documents like these. |
| Letters about tax, pensions or benefits | Check older post as well as recent letters. |
| HMRC app | Available if you live in the UK. You can also download a letter showing the number. |
| Personal tax account | If you already have one. You can also download a letter showing the number. |
| Apple or Google Wallet | Only if you saved it there before. |
Still cannot find it?
- Open GOV.UK's "Check how to find your National Insurance number" tool from the Find your National Insurance number page.
- Answer the questions about your situation. The tool shows where to look, or how to ask for the number.
- Allow enough time: the tool times out if you stop for 15 minutes or more, and your answers are not saved.
Moved to the UK from abroad?
You may already have a number if you have worked or claimed benefits in the UK. If not, you may need to apply for one; GOV.UK has a separate apply service.
If you do not have a UK address and do not know your number, GOV.UK says to follow the guidance for finding a lost National Insurance number before trying to create a Government Gateway user ID.
Who needs your number
To help prevent identity fraud, do not share your number with anyone who does not need it. GOV.UK lists organisations that may need it, including:
- HMRC and your employer.
- The Department for Work and Pensions if you claim state benefits (in Northern Ireland, the Department for Social Development).
- Your local council if you claim Housing Benefit, or the Northern Ireland Housing Executive.
- Electoral Registration Officers, to check your identity when you register to vote.
- The Student Loans Company, your pension provider and your ISA provider.
Common questions
Can I phone HMRC to get my National Insurance number?
No. GOV.UK says HMRC cannot give you your number over the phone or on webchat. Use your documents, the HMRC app, your personal tax account or GOV.UK's question tool.
Does my National Insurance number ever change?
No. GOV.UK says it remains the same for life.
Do I need it for a new job?
GOV.UK says you will usually need it when you start a new job, and it is one of the details asked for on the starter checklist.
Official information
- GOV.UK: find your National Insurance number
Where to look, app and account routes, no phone or webchat disclosure, the question tool and moving from abroad. Checked 8 October 2026.
- GOV.UK: your National Insurance number
Format, same number for life, letter before 16th birthday, keeping it safe and who may need it. Checked 8 October 2026.
- GOV.UK: download the HMRC app
Checking the number in the app, saving it to a wallet, and the no-UK-address instruction. Checked 8 October 2026.
- GOV.UK: personal tax account
Finding the number in the account and sign-in requirements. Checked 8 October 2026.
- GOV.UK: starter checklist
National Insurance number as one of the details needed for a new job. Checked 8 October 2026.